CERAMICAM
Ceramica Medium | Kamado barbecue
Frequently searched
- What are those hairline cracks on the coating of my kamado?
- How is the unboxing for this model?
- How to prepare your barbecue for the beginning of the season
- How to maintenance and clean my cast iron grills?
What are those hairline cracks on the coating of my kamado?
Those hairline cracks on the coating are because the coating of the kamado expands more than the ceramic. also, the openings allow the kamado to lose moisture of keramiekstof. Especially on smooth and light-coloured kamados like the Ceramica Limone, the hairline cracks will be a bit more visible. But don’t worry; it is part of a natural process and will not have any negative influence on your kamado or the cooking results.
How is the unboxing for this model?
Assembly of this model is very intuitive, even if it can take some time. Make sure you have enough time for assembly before welcoming guests to your party.
How to prepare your barbecue for the beginning of the season
When barbecue season begins again, it is advisable to check the barbecue thoroughly for insects and mould that may have settled in the barbecue during the winter. This is especially true for gas barbecues. Brush all other dirt out of the barbecue and use the manual of the barbecue to put it back together. Check that the grills are still clean and have their vegetable oil grease layer before putting them back on the barbecue. Clean the exterior of the barbecue with a cloth and a mild detergent. Thoroughly dry the barbecue after cleaning it.
How to maintenance and clean my cast iron grills?
While the barbecue is still warm, clean the grills with a suitable cleaning brush (available in e.g. the Boretti webshop). This makes it easier to brush off food residues from the grill and minimises the risk of mould. For the flat top grill, it is easier to use a spatula.
After the barbecue has cooled down, wipe the grill with paper towel or a cloth. This will remove the fine soot particles/fine dust from the grill and will thoroughly dry it. Next, rub the (cast iron) grill with a vegetable oil (e.g. sunflower oil or linseed oil). This prevents rusting and food residues burning into the grill during your next barbecue use.
We do not recommend cleaning the grills in the dishwasher, as this might lead to rusting. It is also really not necessary for a good clean result.
Frequently asked questions
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Extended warranty1
Frequently asked questions44
Maintenance and cleaning8
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Repairs3
Return1
Service rates1
Warranty2
What are those hairline cracks on the coating of my kamado?
Those hairline cracks on the coating are because the coating of the kamado expands more than the ceramic. also, the openings allow the kamado to lose moisture of keramiekstof. Especially on smooth and light-coloured kamados like the Ceramica Limone, the hairline cracks will be a bit more visible. But don’t worry; it is part of a natural process and will not have any negative influence on your kamado or the cooking results.
How will Boretti repair my product?
Is your Boretti product experiencing a malfunction? Report it to us! Boretti strives to provide its clients with high-quality kitchen and outdoor equipment. That is why we offer high-quality repair service by qualified engineers who will try to fix the malfunction as quickly as possible. Verify whether the repair service falls within your warranty term and check which rates apply to the repair.
Fill out the service request form and we will contact you as soon as possible.
Are there exceptions to the guarantee obligation?
The guarantee obligation of Boretti shall lapse if one or more of the following circumstances arise. Your warranty is not valid, if the malfunction, defect or damage:
– has been caused by repairs performed by an unauthorised repairer;
– is caused by unforeseen weather, such as lightning damage, fire damage and natural disasters;
– is a consequence of improper maintenance;
has been inflicted intentionally (abuse, neglect);
– is the result of user errors, by not using the appliance according to the directions in the manual;
– is the direct consequence of changes/modifications to products by a third party;
– is caused by failure to follow the installation instructions;
– has been caused by insufficient protection of outdoor products from the effects of weather.
How is the unboxing for this model?
Assembly of this model is very intuitive, even if it can take some time. Make sure you have enough time for assembly before welcoming guests to your party.
How to register my product?
To be able to serve you even better in the future, we would like to know which Boretti appliance you are using. To register an appliance, you will need the serial and type number. These can be found on the stickers on the appliance. If you have purchased multiple appliances at the same time, you can register them all at once. Should one of your appliances malfunction, we will know exactly which appliances you have, and be able to help you faster. Product registration
Can I leave my barbecue outside?
You can leave your barbecue outside during the summer. However, we advise you to always cover the barbecue with an original Boretti cover when it is not in use. Always make sure that your barbecue has cooled down before you put the cover on it. A dry, clean place is always advisable for storing your barbecue. See also “Extend the operating life of your barbecue” and “Winterising your barbecue“.
How to prepare your barbecue for the beginning of the season
When barbecue season begins again, it is advisable to check the barbecue thoroughly for insects and mould that may have settled in the barbecue during the winter. This is especially true for gas barbecues. Brush all other dirt out of the barbecue and use the manual of the barbecue to put it back together. Check that the grills are still clean and have their vegetable oil grease layer before putting them back on the barbecue. Clean the exterior of the barbecue with a cloth and a mild detergent. Thoroughly dry the barbecue after cleaning it.
How to maintenance and clean my cast iron grills?
While the barbecue is still warm, clean the grills with a suitable cleaning brush (available in e.g. the Boretti webshop). This makes it easier to brush off food residues from the grill and minimises the risk of mould. For the flat top grill, it is easier to use a spatula.
After the barbecue has cooled down, wipe the grill with paper towel or a cloth. This will remove the fine soot particles/fine dust from the grill and will thoroughly dry it. Next, rub the (cast iron) grill with a vegetable oil (e.g. sunflower oil or linseed oil). This prevents rusting and food residues burning into the grill during your next barbecue use.
We do not recommend cleaning the grills in the dishwasher, as this might lead to rusting. It is also really not necessary for a good clean result.