Boretti Service Prices

Terms and Conditions

1. INFORMATION ABOUT US
This website is operated by Boretti BV ('we/us') and the goods you buy will be delivered by us. We are registered with the Chamber of Commerce in Amsterdam under the number 36051812. Our VAT number is NL805847911B01 You can contact us via email oninfo@boretti.com and phone number + 31 020 436 3439.

2. YOUR PERSONAL DETAILS
We will use your personal data in accordance with our privacy statement.

3. PLACING AN ORDER
You can place an order of goods, offered for sale, on this website by following the on-screen instructions after clicking on the product you want to buy. You will have the opportunity to check your order and correct any input errors until you place your order by clicking the 'Complete Order' button. By clicking on 'Complete order', your order is placed.

We confirm the receipt of your order by sending an automatically generated email accepting your order. By means of this email, the agreement is concluded.

The agreement covers only those specific goods mentioned in our confirmation email of our acceptance of your order. Please read and check the details in this email to ensure they are
correct.

If the details in the confirmation email are incorrect, or if you are not satisfied with the details in the email, please contact us at info@boretti.com. The contractual language is Dutch.

When we accept your order, we have a legal obligation to supply goods in accordance with these terms and conditions.

4. PRICES AND DELIVERY FEES
Information on this website relating to prices is subject to change by us without prior notice. The prices displayed at the time of the order are the prices that apply. Occasionally, an error may occur and products may potentially be priced incorrectly. In that case, we are not obliged to deliver those goods (based on this incorrect price).

We will either cancel your order and refund the price, or we will contact you asking if you want to proceed with the order (based on the correct price). If we are unable to contact you or if you do not wish to proceed with the order (based on the correct price), we will
cancel your order and refund the amount you have already paid. If the correct price of the goods is less than our stated price, we may (at our discretion) proceed with your order and charge the lower amount upon shipment.

Unless otherwise stated, all prices include VAT (where applicable) but exclude delivery costs. These will be notified to you separately before you place your order after which they will
also be confirmed by email.

5. AVAILABILITY AND DELIVERY
Information on this website concerning availability is subject to change without prior notice. We cannot guarantee the constant availability of the goods listed on this website. All orders are subject to real-time stock availability at all times.

We deliver to the Netherlands, Germany, Belgium and France. We will deliver the goods you order to the address you provide us when you place your order on this website.

Delivery will be based on the information on the product pages after your order is accepted.

We willmake reasonable efforts to deliver the goods on the agreed date. If no date is specified, we will deliver the goods within 30 days from the day you placed your order and it was accepted by us.

In the event of unforeseen circumstances (for example, adverse weather conditions, unpredictable delays due to traffic congestion, road works, diversions or mechanical failures), we may not be able to deliver the goods by these deadlines and will not be liable for any delay or failure to deliver the goods if the delay is caused in whole or in part by such circumstances. In case a delivery does not take place, we will arrange an alternative delivery date with you.

We are also not responsible for any delays in delivery caused by the unavailability of someone to take delivery of the goods. It is your responsibility to contact the post office or courier company regarding the goods that could not be delivered because you were not
available.

6. PAYMENT
Payment of goods should be done in accordance with the procedure described on the 'Shipping and Payment' information page.

7. WARRANTY
Without limiting your right of withdrawal under clause 7, you can return the product to us if the product is not the one you have ordered, if it is damaged, defective or if it has been delivered in the wrong quantity.

If goods are delivered with visible transport damage, you must report this damage − where possible − immediately to the delivery driver and contact us as soon as possible. Failure to file a complaint or contact us will not affect your legal rights and their enforcement, in particular with regard to your legal right to warranty. But you will then be helping us enforce our own rights against the freight carrier or transport insurance company.

Once we have confirmed the defect or any other problem, we will: provide a full refund, or provide a full refund for damaged or defective goods if this is within a reasonable time after the sale, or atyour discretion, repair or replace the goods at our expense (including shipping costs) unless this is not possible or disproportionately expensive. In this case, you will receive a refund of the amount you already paid for the goods.

We will keep you informed regarding the refund within a reasonable period of time. In most cases, we process therefund request as soon as possible and, in any case, no later than 30 days after confirming the refund for damaged or defective products via email.

8. PROPERTY
Purchased goods remain our property until paid for in full. Once the goods are delivered to you or a third party designated by you, you shall bear the risk and be liable accordingly.

9. LIABILITY
Unless expressly agreed otherwise in the following, the statutory regulations on liability for defects shall apply. The above limitations and shortened time limits do not apply to claims based on damages caused by us, our legal representatives or agents:

10. GENERAL
If any provision of these GeneralTerms and Conditions is invalid or inadmissible, the other provisions of these General Terms and Conditions shall remain in full force.

We may amend or otherwise modify these Terms and Conditions over time without notice. Please check our website regularly to see which Terms and Conditions currently apply.

11. APPLICABLE LAW
These General Terms and Conditions are governed by Dutch law. Any agreement for the purchase of goods on this website and any disputes arising in connection therewith shall also be governed by Dutch law.

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